As members of the Old Colony Library Network (OCLN), a resource sharing cooperative of South Shore libraries, the Thomas Crane Public Library is thrilled to announce the launch of Aspen, our brand new online library catalog system through OCLN. Our network team has spent the past year working hard to bring this improved, user-friendly experience to you, and the new online catalog will be going live on April 30th!
We truly appreciate your patience and understanding as we make this important upgrade. This transition to Aspen is all about creating a better experience for our library users. With improved searching capabilities, online account management, and a mobile-ready interface, browsing and borrowing will soon be easier than ever.
What You Need to Know:
Go Live Update: Ongoing Issues
To access your Library Account, go to My Account and enter your library card number and PIN/password using all capital letters, even if you previously used lowercase. If you have forgotten your PIN/password and need to reset it, click on Reset My Password and you will receive an email with instructions to reset your password if there is an email address attached to your library account.
We continue to experience periodic authentication issues between our new catalog system and some library apps such as Libby, Hoopla, and Kanopy. OCLN is working on resolving this. In the meantime, please Contact Us for help if you are having trouble accessing any of your accounts.
Some account phone numbers and default holds pickup locations did not migrate correctly. You can update your notification and pickup settings under Your Account > Account Settings.
If you elected to save your reading history under our previous catalog system and are not seeing your reading history in the new system, OCLN is looking into why not all reading histories migrated.
Not all E-resources are displaying in the catalog yet. Please visit Overdrive to browse our collection of e-books and e-audiobooks, or download the companion Libby app. Browse even more e-books and audiobooks, including music, movies, and tv shows via the Hoopla app.
Thursday, April 30
Aspen Online Catalog Launch
- All library services will resume and the new online catalog system will be live.
- Your library card and account will automatically transfer to the new system:
- All of your checkouts and holds will be moved to the new system.
- If you elected to save your reading history, it will also be moved to the new system.
- Lists saved under the “MyLists” functions will not be moved to the new system. If you have created lists, you must print or email these lists if you wish to save them.
- You may have to log back into apps like Hoopla and Libby with your library card number and PIN.
We know this change will be an adjustment. If you have any questions or are having trouble accessing your account, please visit or call us at (617) 376-1300 and library staff will be happy to help! For email and chat support, visit our Contact page.
Monday, April 27 – Wednesday, April 29
System Migration Service Disruptions
- All TCPL locations will be closed and all library services will be suspended as the network undergoes the large-scale migration to the new system.
- While the system is offline, you will not be able to search the catalog, place new holds, renew items, or update your account.
- Access to Libby / Overdrive, Hoopla and other electronic services will not be available.